I always post happy stories of clients being so satisfied with my work. Let me start by saying that this cake highly disappointed the client who ordered it. At first I thought she liked it because she left with it and did not say a word. I asked if she liked it and she said yes. I was thrilled to have made another customer happy. To my surprise, a while later I received a text from the client telling me how she had expected something else. My heart sank and I was shocked by it. I did not know what to say, so I swallowed my pride and apologized. The part that really hurt me was when minutes later she added that the recipient of the cake thought an amateur had made it. I was floored and so many emotions gushed through me, I had already had a hectic and crazy week and was battling some internal issues, aside from the fact that I was up to my nose in cake orders. I wish that part would have not been shared with me. I felt it was mean. It still resonates in my head. It made me cry for a bit and for an instant the remark made me feel inadequate, a feeling I thought I had overcome so many years ago. I wondered what went wrong. I dedicated time and effort to finishing up this cake as I do with each and every one I do. Then it hit me. I had said no to making this cake because truly I did not have the time. The person insisted so much that I obliged. I didn't dedicate time to speak to the client and really listen to what it was that she wanted as I do with every client. I just heard Little Mermaid and I proceeded to do her. See, I am so used to hearing clients tell me, "hey, do what you want, I trust you", but I always talked to them, interchanged ideas, etc. I simply did not have the time to do that, and although I disagree with the client as to my work looking like an amateur did it, I must say that I truly did not talk to her about the design she really wanted.